New Water Connection | Filled up application form and copies of required documents | Applicable /Gazetted Charges | 5 Working Days |
Leak Repairs | Report | Free | 16 Working Hours |
Meter Reading | Access/Cooperation | Free | 1st - 25th |
Billing Cycle | None | Free | 30 Days |
Billing Enquiries | 0704221336 | Phone Call Charges | Immediately |
Billing Query Resolution | Account Number, Phone Number , Customer ID Number , | Phone Call Charges | Immediately |
Final Billing | Application For De-Enrolment Attachments | Payment Of Bill Based on final Readings After Meter Removal | 2 Working Days |
Reconnection On Disconnection Due To Non Payment | Co-operation | Clear Bill + 1000/= (reconnection fee)) | 16 Working Hours |
